Monday, January 9, 2012

Our Customer Service Representative will be with you shortly

Meanwhile we will put you on hold while he while he is with other customers or flirting with his aid. Or both.
"You have -0- customers ahead of you. Expected wait time is: 3 hours. Meanwhile enjoy listing to our 2 song Michael Jackson playlist.... 'BILLY JEAN IS AT MY DOOR...'"


Either the wait is necessary for a dysfunctional customer relationship...
...or the phone is on speaker they are just messing with you just to hear you complain about being on hold when in fact you aren't.

CAUGHT IN THE ACT OF CUSTOMER MESSIN'

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